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Frequently Asked Questions

What does “self-storage” mean?

Self-storage is a rented space where you store personal or business items and access them yourself. American Storage provides convenient self-storage in Helena, MT for extra space during moves, renovations, seasonal storage, business inventory, and everyday storage needs.

How do I rent a storage unit at American Storage?

Choose a location, select a unit size, complete the rental agreement online, and move in. American Storage makes it easy to rent online and get started quickly.

What size storage unit do I need?

Choosing the right size depends on what you plan to store. American Storage offers assorted sizes for different needs, whether you need space for a few extra items, business materials, or larger household belongings. You can also use the size guide to compare options before renting. 

What storage unit sizes are available at American Storage?

Unit sizes vary by facility, but you will typically find options ranging from small units for boxes and totes to larger units for furniture, business inventory, or full room contents. For current availability and unit sizes near you, check your preferred location.

How much does a storage unit cost?

Storage unit pricing at American Storage is competitive and transparent, starting at affordable rates for small units. We offer a minimum one-year rate lock guarantee as well.  Rates vary by unit size and features. All rentals are month-to-month—no hidden fees, no deposit required. Please navigate above to our unit listings to see our competitive prices.

What are the lease terms? Are they month-to-month?

Yes. American Storage offers month-to-month rentals, giving you the flexibility to rent for the amount of time that works best for your situation.

What are your access hours?

Facility access is available from 5:00 AM to 11:00 PM, and 24-hour access is available on request.

What security measures do you have in place?

American Storage highlights several security features, including an electronic gate with a personalized entry code, security cameras, outside lights, fenced and gated facilities, professional security patrols, and a security firm that randomly monitors the property. Disc locks are also required for added security.

Do I need to provide my own lock?

American Storage requires disc locks for added security. If you have questions about lock requirements for your unit, contact the facility before move-in. 

How do I pay my bill?

You can pay online or set up autopay through American Storage. The website also includes a Make a Payment option for account management. 

What are the payment terms?

We offer AutoPay or monthly invoicing. We accept major credit and debit cards including Mastercard, Visa, Discover, and American Express. We do not accept ACH payments.

Do you offer any specials or discounts?

American Storage currently promotes First Month Free, low rates, and never any admin fees. Military discounts are also available. 

Do you offer climate-controlled storage units?

American Storage does not currently offer climate‑controlled units. However, our facilities feature drive‑up access units, secure gated entry with personalized gate codes, security cameras, bright exterior lighting, fenced and gated properties, and required disc locks for added protection. For today’s unit sizes, pricing, and features at your preferred location, check availability online or contact our team directly.

Do you offer protection for items stored?

American Storage encourages tenants to add tenant insurance to their account. 

Any tips for packing a storage unit efficiently?

American Storage recommends stacking totes and boxes at the back of the unit, followed by furniture, then remaining household items. 

What items am I not allowed to store?

For safety, certain items are prohibited, including flammable or combustible materials, perishable food items, hazardous waste, illegal substances or stolen items, and live plants or animals. A complete list of restricted items is provided in your lease agreement.

Do you offer car, motorcycle, boat, and RV storage?

American Storage provides vehicle storage for cars, boats, or RVs at select facilities. For today’s unit sizes, pricing, and features at your preferred location, check availability online or contact our team directly.⁠

What do I do if I lose my lock key, combo, or gate code?

Give us a call. We can help after verifying your identity. Lock cutting is a $35 charge.

Still have questions?

If you need help choosing a location, comparing unit sizes, checking current pricing, or reviewing availability, browse online or contact American Storage directly.

Reach out to American Storage